Returns & Exchanges
At Poppy & Peonies, we want you to love your new fashion finds, but if you're not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your return package.
Ship It Back
Drop off your package at any authorized carrier location; please ensure the original packing slip is included inside the box.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing